Terms of service
Last updated: November 3, 2026
Overview
This website is operated by Cozy Royalty. "We", "us" and "our" refer to Cozy Royalty. By visiting our site or buying from us, you agree to these Terms of Service and to our Shipping Policy, Refund Policy and Privacy Policy. If you don't agree, please don't use this website.
Online Store
By agreeing to these terms, you confirm you are at least the age of majority where you live. You may not use our products for any illegal or unauthorized purpose.
Products and Pricing
We try to show product colours, designs and details as accurately as possible, but we can't guarantee your screen shows them exactly. Prices and availability may change without notice. We may limit quantities or refuse or cancel any order, including orders that look fraudulent or were placed with a pricing error. If we cancel an order after payment, you'll get a full refund.
Product Use and Safety
Read and follow all included instructions, especially for heating components. Don't wash heating elements or batteries, don't use a damaged product, and don't leave heated products on while sleeping or unattended. Supervise children using any heated product.
Shipping, Returns and Refunds
Shipping is covered by our Shipping Policy, and returns and refunds by our Refund Policy.
Accuracy of Information
We're not responsible if information on this site is inaccurate, incomplete or out of date. We may correct errors or update information at any time without notice.
Third-Party Services
Payments and some site features are provided by third parties, including Shopify. Your use of those services is subject to their own terms.
Intellectual Property
All content on this site, including text, images, videos and designs, belongs to Cozy Royalty or its licensors and may not be copied or used without permission.
Limitation of Liability
To the fullest extent permitted by law, Cozy Royalty isn't liable for any indirect, incidental or consequential damages from using our products or this website. Our total liability for any claim won't exceed the amount you paid for the product involved. Nothing here limits rights you have under consumer protection laws that can't be waived.
Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
Changes to These Terms
We may update these terms at any time by posting changes on this page. Continued use of the site means you accept them.
Contact
Questions about these terms: support@cozyroyalty.com